Communication

Are you Listening to Respond? Or Listening to Understand ?

As a coach and facilitator, it is not uncommon that I get pulled into resolving conflicts. And before I agree to facilitate, I work out some "working agreements" or behaviors which will be adhered to,┬áduring the discussion. Among other things, I try to work something along the lines of "giving other person the space to… Continue reading Are you Listening to Respond? Or Listening to Understand ?

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