Scrum: What is the difference between “Undone Work” and “Incomplete Work”?

All work that needs to be done by cross-functional (Product) Development Team is in the Product Backlog. Each item in the product backlog (product backlog item, PBI for short) is expressed in a way such that the value of PBI

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Posted in Organization, Product Increment

What Stops you From Really Listening to Others?

Joyce Brothers, an American psychologist said that “Listening, not imitation, may be the sincerest form of flattery”. Listening is more than comprehending the meaning of what someone says. Sometime ago, I wrote an article on if you are listening to respond or

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Posted in Communication

Scrum is not a Substitute for Common Sense

Have you encountered these situations below? We are adopting Scrum, I want my team/management/organization to listen to me, but they are not listening to me, what should I do? Scrum says self-organizing teams, so I (manager/scrum master) am going let them

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Posted in Organization

How Long Should my Sprints be?

When organizations are adopting Scrum, they are always confronted with how long their Sprints should be. Scrum merely provides guidelines that Sprints can be anywhere from 1 week to 4 weeks long. The Sprint is a feedback loop, providing an

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Posted in Sprints

Are you Listening to Respond? Or Listening to Understand ?

As a coach and facilitator, it is not uncommon that I get pulled into resolving conflicts. And before I agree to facilitate, I work out some “working agreements” or behaviors which will be adhered to, during the discussion. Among other things,

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Posted in Communication

Scrum Master as an Influencer…

One responsibility of Scrum Master is to influence teams, stakeholders and the entire organization to embrace Scrum. They are also responsible for helping stakeholders understand which of their interactions (with the Dev. Teams) are helpful and which of them are

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Posted in scrum-master

Scrum Master as an encourager …

The Scrum Guide refers to Scrum Master as a teacher, a facilitator, as a change agent and as a coach.  His power is indirect and is largely due to his expertise in Scrum. One of her responsibilities is to help

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Posted in scrum-master