Communication, Organization

Remote Teams and Virtual Facilitation

I have my own biases,  having seen co-located teams work very well and having struggled with "dislocated" teams, I often recommend my clients to reconsider "dislocated" teams.  And by "dislocation" I am not saying you cannot have teams ten time zones away.  What I mean by a "dislocated" team is when three team members are… Continue reading Remote Teams and Virtual Facilitation

Communication

What Stops you From Really Listening to Others?

Joyce Brothers, an American psychologist said that "Listening, not imitation, may be the sincerest form of flattery". Listening is more than comprehending the meaning of what someone says. Sometime ago, I wrote an article on if you are listening to respond or listening to understand. Though many of us genuinely try to "listen to understand", it may… Continue reading What Stops you From Really Listening to Others?

Communication

Are you Listening to Respond? Or Listening to Understand ?

As a coach and facilitator, it is not uncommon that I get pulled into resolving conflicts. And before I agree to facilitate, I work out some "working agreements" or behaviors which will be adhered to, during the discussion. Among other things, I try to work something along the lines of "giving other person the space to… Continue reading Are you Listening to Respond? Or Listening to Understand ?